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EndNote for Mac

Guide to using EndNote on Mac computers

When you're ready to install

If you're ready to download the .dmg file to start the download process, go to the EndNote Page and either read through the update instructions, or skip to the I Agree link.

Video: Downloading EndNote 20

This video shows:

  • downloading the program
  • setting up Sync preferences
  • bringing down an existing EndNote library from the EndNote Online cloud.

An Intro to EndNote for Mac video from the 2022 Spring into Research session is available on the UGA Kaltura page.

Product key error

If you are prompted for a product key, it may be that a previous trial version of EndNote or or older pay version prevents you from using the UGA site license version of EndNote. If you have a previous version, or used a trial version, go through this list before requesting assistance.

  • Back up any libraries that you have.
  • Use the Customizer to uninstall all versions of EndNote.
  • Use your Finder search to look for any reaming EndNote files
    • Search for .enl, .enlp and .enlx files
  • Move them to your Trash.
  • Empty Trash
  • Restart your Mac
  • Download a new installer from the Library website.
  • Double-click to start the install process again.

If you have never downloaded an EndNote trial or commercial version and still get prompted for a product key, email sriggs @uga.edu, or another EndNote trainer. We can send you a link to a EndNote 20 install file, but you'll need a working UGA email address!