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EndNote for Mac

Guide to using EndNote on Mac computers

Your Librarian

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Sandra Riggs
MLC 373 office (706) 542-6233
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3/31/2023 We have not seen major issues with EndNote 20.5 and Ventura. If you have not done so, you can upgrade to Ventura and the most recent EndNote 20 update.

Clarivate, the publisher of EndNote, is announcing EndNote 21. Please do not pay for pre-orders. UGA Libraries will provide EndNote 21. We do not have a specific date for rollout. As with other new versions, consider waiting 4-6 weeks after roll-out before updating. This will allow for any bugs or issues to become known, and for trainers to get experience with the updated program. We suggest that EndNote 20 users update to 20.5.



EndNote 20.4 and the older 9.3x are available from the UGA Libraries download page.

Compatibility Notes or Warnings

  • Both Big Sur and Monterey (the newest OS) seem to be working well with EndNote 20x.
  • Need to open a old EndNote library (9x.2 or earlier)? Check the Troubleshooting tab for Conversion information.

Mac OS Monterey, Mac OS Big Sur, Mac OS Catalina

  • All can run EndNote 20, which is the most recent EndNote version. When you download EndNote 20, you'll be prompted to download an updater for EndNote 20.1 and 20.2. If you are not prompted, select "Check for updates" from the EndNote 20 menu and update to the highest number (20.x) update you can.

Mac OS prior to Catalina

  • If you are running Mojave or earlier, the system will run 32-bit software, but not 64-bit. The best option would be to update your OS to at least Catalina.
  • If you cannot update to Catalina due to age or limitations of your computer, you may need an earlier EndNote version,  X9.2. We no longer keep the X9.2 version on the Libraries download page. Contact Sandra Riggs,, to obtain X9.2.
  • If your computer is having difficulties with EndNote due to storage space, speed, or age, you may want to consider using a web-based citation manager, such as RefWorks. Contact your librarian to discuss options.


  • When downloading Endnote, quit your word processing program AND the whole Office suite. In other words, quit Outlook, Excel, PowerPoint, etc. Closing the window (clicking the red button) is not enough. Make sure you File ->Quit.
    • It's good Mac hygiene to fully quit applications when not in use anyway!
  •  Download the Firefox web browser. The UGA EndNote Coordinator still recommends that you use Firefox as your EndNote export browser instead of Safari. Most users having issues exporting database references use Safari. Chrome is also a good option. See the Troubleshooting section.
  • Restart your Mac every few weeks to clear out the memory used to keep your place when you sleep your Mac -- i.e., close the Mac rather than shut down.