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Citation Management

Need help learning EndNote and RefWorks? Not sure what Citation Management is? You've come to the right place.

Proper Care and Feeding of Your EndNote Library

EndNote libraries are made up of two parts: the .enl file and the .data folder. These two parts must be kept together. Both are needed for the library to work correctly.

EndNote libraries should be kept on your computer's hard drive. Storing and editing libraries on a network drive can lead to corruption and performance issues. Don't keep in Teams or OneSource.

Don't store the EndNote library in cloud-syncing services such as DropBox, OneDrive, Box, SugarSync, etc. Over time your libraries can be corrupted. If you briefly store a library in a cloud service, it is vital to download before opening, and to have other back up methods.

Uninstall your previous version of EndNote before installing a new version.

Adapted from Clarivate's EndNote LibGuide

EndNote 20 Changes

Considering switching EndNote versions? See the "What's new in EndNote 20" video before making changes.

Videos and Guides for EndNote 20

Getting Full-Text from EndNote

Settings for the Find Full Text function

We are testing out NEW paths for better Find Full Text function. Want to try it out? Go to your preferences and change the OpenURL path. Leave the authentication the same. If you have issues, you can report to us at and go back to the prior settings. We will remove the prior setting if feedback is good.


Edit --> Preferences --> Find Full Text

OpenURL path:



Please note: EndNote cannot always find the full-text. Be sure to double-check our databases or print collection. You can use drag-and-drop to attach full text.

EndNote for Systematic Analyses

Doing a systematic analysis? See this article from the Journal of the Medical Library Association:  "De-duplication of database search results for systematic reviews in EndNote."


Going back a version

Some users may wish to go back to EndNote 20.2 after an update to 20.3. The options would be to either go back to the original 20.0 installer and don't update past 20.2, OR go directly to a 20.2 version of EndNote and do not update at all.

Workaround Process

  1. Back up your library (.enl + .data) by Syncing to EndNote Online and/or saving a copy on another drive.
  2. Uninstall EndNote 20.3
  3. Depending on availability, install one of the options below:

EndNote 20.0

  • If you kept your installer file on your PC, you can reuse that.
  • If you did not keep it, download EndNote 20 from UGA Libraries. The installer downloads EndNote
    • NOTE: .dmg is the Mac installer extension. PC users, make sure you use the Windows version
  • You may follow any prompts to upgrade to 20.1 or 20.2. Be careful of accidentally updating to 20.3 again, or you will have to repeat the process.

EndNote 20.2

  • If UGA Libraries has it available, it will be on the download page.
  • if you do not see this option, you will need to use the EndNote 20 file (above).


Do I need an installer key?

No. We are a site license institution. There is one site license key. We provide you access to downloads if you can authenticate your status via your UGA ID information on the SSO site.

Can I just overwrite the old 20.3 with 20.0?

Overwriting should work, but completely removing older files is a more thorough process. Trainers prefer a blank slate, but you can overwrite if you prefer. If issues persist, retry with a full uninstall of the prior version.


More questions? Email and we may post your question here.